Salesforce Agentforce helps your teams move faster and your customers get what they need. It works directly on the data you already hold in Salesforce, guiding internal users through their day-to-day work or supporting customers with instant answers and next steps.
It’s not just artificial intelligence. It’s intelligence applied where it can make the biggest difference, inside a system built to serve your customers.
There are plenty of AI tools on the market. But if they don’t have access to your data, and they can’t do anything with it, what’s the point?
Agentforce is different. It runs inside Salesforce and works with the data already in your system: your customer records, cases, emails, activities and product data. That means it can take meaningful action, help users make decisions, and spot things a human might miss.
Rather than floating in a chat window or sitting outside your workflow, Agentforce is designed to be useful right where the work happens.
Agentforce helps with the kinds of jobs that usually slow people down. It can:
Everything runs inside Salesforce, using your existing flows, objects and business logic.
Salesforce offers a growing library of ready-to-use Agentforce templates, including:
These can be tailored to fit your specific process and business rules.
We help shape Agentforce into something your business can use with confidence. That includes:
We focus on solving real problems, not just ticking the AI box.
Salesforce offers a growing library of ready-to-use Agentforce templates, including:
These can be tailored to fit your specific process and business rules.
